Table of Content
This page provides basic information about being certified as a Medicare and/or Medicaid nursing home provider and includes links to applicable laws, regulations, and compliance information. Since March 4, CMS and its network of state-based inspectors have conducted over 8,300 surveys with the results of a total of 5,700 available today. The results of the completed surveys and the reports are available on Nursing Home Compare. CMS plans to post the results of the inspections monthly on an ongoing basis as they are completed. The data released today shows that as of May 31, 2020, about 13,600 nursing homes – approximately 88 percent of the 15,400 Medicare and Medicaid nursing homes – had reported the required data to the . These facilities reported over 95,000 confirmed COVID-19 cases and almost 32,000 deaths.
The Centers for Medicare & Medicaid Services has the authority to impose civil money penalties in nursing homes participating in the Medicare and Medicaid programs. The fines for these facilities can be obtained through a freedom of information request at Freedom of Information Act Request Service Center. The nursing home inspection information can be accessed at Centers for Medicare & Medicaid Services at Nursing Home Compare. Information is also available on the Nursing Home Quality Initiative.
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There are necessary regulatory delays between when a nursing home is inspected and when fines or findings from the inspection will appear on this web site. Therefore, when visiting a nursing home, we encourage you to request copies of more recent inspection results. An Initial is a survey for initial Medicare/Medicaid certification survey of Skilled Nursing Facilities or Nursing Facilities in order to participate in the Medicare/Medicaid programs.
Points are assigned based on the scope and severity of the deficiency. In order to calculate the Nursing Home Survey Star Rating, the points from the past 3 survey cycles are totaled, weighted, and compared against all the other homes in a given state. Skilled nursing facilities and nursing facilities are required to be in compliance with the requirements in 42 CFR Part 483, Subpart B, to receive payment under the Medicare or Medicaid programs. To certify a SNF or NF, a state surveyor completes at least a Life Safety Code survey, and a Standard Survey. You can use this to learn more about the quality of care provided by Massachusetts nursing homes. The survey protocols and interpretive guidelines serve to clarify and/or explain the intent of the regulations.
for About the Surveys
Only those facilities that participate in Medicare and Medicaid are included on the Survey Performance Tool and Nursing Home Compare. Sign up to get the latest information about your choice of CMS topics in your inbox. Memorandumto State Survey Agency directors providing more details on the new reporting requirements of the Interim Final Rule.

A Complaint is a survey to investigate allegations and reported incidents to protect Medicare/Medicaid beneficiaries from abuse, neglect, exploitation, inadequate care or supervision. The CCN is a unique identifying number that the Centers for Medicare & Medicaid Services assigns to participating providers. The top performing 10% of facilities in the state receive a rating of5 Stars.
Other Nursing Home related data and reports can be found in the downloads section below.
Severe or repeated instances of abuse can earn a facility the "Red Hand" designation and an automatic demotion to 1 Star. CMS elected to incorporate the results of Focused Infection Control Surveys into the Survey Rating in a manner similar to Complaint Surveys. We expect the FICs to continue, so facilities need to remain vigilant in order to avoid deficiencies, repeat visits, and fines. Sign up to get the latest information about your choice of CMS topics. Other Nursing Home related data and reports can be found in the downloads section below. A .gov website belongs to an official government organization in the United States.
A .mass.gov website belongs to an official government organization in Massachusetts. Guidanceon the restriction of nonessential medical staff and all visitors except in certain limited situations. Before sharing sensitive information, make sure you’re on a federal government site. Surveys may include complaint investigations, are always unannounced and typically are conducted over a period of several days. Surveys can be conducted on weekdays, evenings and nights as well as on weekends and holidays. Because the CMS announcement broke just ahead of our deadline for this week’s newsletter, our team has not yet completed an analysis of the new guidance, but please know we are diving into that work and will provide additional information in the week ahead.
The goal of inspections is to assess how well the nursing home complies with applicable laws and regulations affecting the quality of care provided. Inspections are typically conducted on an annual basis and when the State receives complaints. Inspections conducted on an annual basis typically last four days. Complaint inspections may last one or more days depending upon the number of allegations and what surveyors find during the course of the inspection. CMS has posted publicly available training for nursing home surveyors and providers in theQuality, Safety, and Education Portal that explains the updates and changes of the regulations and guidance. Search the Training Catalog for "Long Term Care Regulatory and Interpretive Guidance and Psychosocial Severity Guide Updates – June 2022." This portal is free to use, but registration is required.
Inside StarPRO's applications, we color-code deficiencies based on their severity, and we also make sure to highlight deficiencies that may have an impact beyond just the survey score. The sections below provide additional information about the background and overview of the final rule, frequently asked questions, and other related resources. The home's score is adjusted to reflect the Scope and Severity ratings of all deficiencies cited.
In order to remain certified to treat Medicare and Medicaid patients, each facility is subject to an annual Health Inspection, or Nursing Home Star Rating Survey. Each year, a team of independent state examiners inspect patient safety, physical hazards, cleanliness and regulatory compliance during an unannounced visit. Our reports are technical in nature, so they can sometimes difficult for consumers to interpret. In an effort to make survey results more available and understandable, we created a tool calledSearch for a Nursing Home. Surveyors are health care professionals such as registered nurses, dietitians, and social workers.
On June 29, the Centers for Medicare and Medicaid Services released long-awaited updates to the nursing home surveyor guidance found in Appendix PP to the State Operations Manual. In addition, surveyors may conduct ad hoc Complaint Surveys in response to official complaints lodged against the facility at any point during the year. Each year, surveyors conduct a Standard Survey, after which they’ll report any deficiencies to the facility. That facility then has time to review, dispute, and correct any deficiencies found.
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